Legacy Contact Centers: Who Among Them Will Win?

February 5, 2018 / GuidesFor Team

The saying “Big fish eats small fish” has been known to be true in the business world. Micro, small, and medium-sized businesses are at the risk of being overcome by large and established businesses. However, this does not seem to be the case when it comes to legacy contact centers.  They are evolving and adapting technology to survive. That means that they stand a great chance of continuing their success into this digital age peopled by millennials. Read on for more. ~~Lornajane Altura

Read the source article at Call-Back Software for the Call Center

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